Error validating server certificate
In the tester, an incomplete installation shows one certificate file and a broken red chain.To resolve this problem, install the intermediate certificate (or chain certificate) file to the server that hosts your website.If you find a self-signed certificate on your server after installing a Digi Cert certificate, we recommend that you check the installation instructions and make sure that you have completed all of the steps.If you completed all of the installation steps but are still having an issue, you should generate a new CSR from your server (see the CSR creation instructions) and then reissue the certificate in your Digi Cert account by logging in, clicking the order number, and then clicking the reissue link.If you have a Digi Cert certificate and you receive this error, troubleshoot the problem using the sections below.You do not need to install anything on client devices/applications for a Digi Cert SSL Certificate to work properly.In the tester, an incomplete installation shows multiple certificate files connected by an unbroken blue chain.
Internet Explorer: "The security certificate presented by this website was not issued by a trusted certificate authority." Firefox 3: " an invalid security certificate.
If a self-signed certificate (or any certificate from an untrusted CA) is in use, most clients will reject the connection since they cannot validate the server's identity.