Female web chat
Escalations are automatic and help your agents provide the most personalized customer experience possible. is different However your customers reach out — live chat, email, or messaging — Bold360 helps your agents work smarter, with the insights and tools they need to maximize every conversation.
value starts here No matter how your customers want to engage — through chatbot, dynamic search bar, or virtual agent — Bold360 harnesses artificial intelligence to make self-service more engaging and intuitive.
It also gives the opportunity to customize the message and tailor it to customers’ needs. Millenials, our customers of the future, prefer live chat over phone calls and emails.
Online chat becomes the preferred method of communication between customer service teams and consumers.
Unlike most chat rooms on the internet, ours allows you to share your webcam and view the webcams of strangers.
With our free webcam chat feature, you're brought right into a populated chat room filled with strangers who are impatient to meet you.
Nowadays, when over half of Earth’s population has the Internet connection, online chat replaces expensive phone calls and old-school text messages.
It's like having a party right there on your computer screen.
From there, you'll be brought straight into the action packed chat room.