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Highly focused and motivated, able to work both independently and collaboratively in a variety of settings, conditions, and environments.
In-depth knowledge of domestic, international, and transnational counterterrorism.Managing, training and mentoring a team of collectors in a call center environment Promoted to Collections Supervisor after only 6 months with the company as a collector Ranked as top collections supervisor in December 2014 and February 2015 Using skip tracing tools such as Accurint (Lexus Nexus), TLO, Innovis, and Google Student loan collections Managing, TLO, Innovis, Recruiting, Human Resources, Account Management, Leadership, Sales Management, Sales Operations, Management, Program Management, Selling, Office Management, Employee Training, Training, Sales, Hiring, Payroll, SDLC, Negotiation, Cold Calling, Applicant Tracking..., Team Building, Time Management, Talent Acquisition, Leadership Development, Analysis, Microsoft Excel, Technical Recruiting, Team Leadership, Coaching, Project Planning, Onboarding, Veteran Hiring, Social Networking, Customer Service, Internet Recruiting, Marketing, CRM, Performance Management, Sourcing, Operations Management, Diversity Recruitment, Veteran Hiring..., Direct Sales, Contract Negotiation, Salesforce.com, Customer Retention, Interviews, Recruitment/Retention, Consultative Selling, Collections, Skip Tracing, OFCCP, Diversity Recruiting, Collections Management, OREO Property, Diversity Hiring, OFCCP Compliance, Veteran Recruiting Law enforcement professional with military background, experienced in intelligence and counterterrorism fusion, crisis response, and security analysis and planning.Proven expertise in leading in high-intensity operations, facilitating crisis response and resolution, and threat mitigation.Extensive knowledge in office management, organizational skills. Extensive banking and finance regulation and procedure and Fraud procedure experience. P., Liveox, and main computer and dialer systems knowledge. Strong background with FDCPA, Quality Monitor Disclosure, Mini Miranda, state recording laws and state by state collection and banking laws and procedures.